Many roOomy customers order staging for more than one client: a photographer working for several brokerages, an agent with a team, or a property manager looking after different buildings. Until now, every project sat in one list, and sharing the results meant downloading photos and emailing them around.
Folders and collaborators fix that. You group projects into a folder for each client, invite the people who need to see them, and let them leave revision notes. You stay in control: nothing reaches our design team until you have reviewed it and sent it. If a client prefers to run their own listings, you can also let a collaborator add projects and pay for them, while every project stays in your account.
1. Create a folder for each client
Log in to the roOomy app and open your project list. Above your projects you will see a row of folders. Click New folder, give it a name (the client, the brokerage or the building) and you are done.
To move a project into a folder, click the small folder icon on the project card and pick the folder, or create a new one from the same menu. A project can live in one folder at a time, and you can move it or take it out of a folder whenever you like. All projects always shows everything, and Not in a folder shows what you have not sorted yet.
2. Invite collaborators to the folder
Open a folder and click Collaborators. Type the person’s email address and click Send invite. They get an email with a link; they log in or create a free roOomy account and accept the invite. While the invite is pending you can also copy the link and send it yourself.
Collaborators see every finished project in the folder, including projects you add later, and they can download the photos. They cannot change your projects or see anything outside the folder, and they can only order and pay if you switch on Create & order for them. To remove someone, click the remove icon next to their name and their access ends straight away.
3. Collaborators leave revision notes
When a collaborator opens a project, they see Leave a revision note under each photo instead of the usual rework button. They describe the change, add reference photos if they have them, and save the note.
Their notes are listed under the photo with a status, so they always know where things stand: Waiting for review, Sent to roOomy or Not sent.
4. Review the notes and send them to roOomy
You get an email when a collaborator leaves a note, and the project card shows how many notes are waiting. On the project page, each photo lists the notes with the collaborator’s name. Dismiss the ones you don’t want, then click Review and send to roOomy. The notes are combined into one revision request that you can edit before it goes to our designers.
This keeps feedback in one place and avoids conflicting requests: our team works on one revision round per photo at a time, so it pays to collect everyone’s comments first. The usual rework rules apply; reworks are included when the photo was ordered with complimentary rework, as described in the virtual staging order and design workflow.
Matterport tours work the same way
For Matterport virtual staging, collaborators can review the key scan points too. They double-click anywhere in the 360° view to pin a note, exactly where the change is needed, and save their notes for you.
Approving the key scan points stays with you as the account owner.
Should collaborators send revisions directly?
For each collaborator you can switch on Send to roOomy, which lets them request reworks without going through you. We recommend keeping this for the account owner, so feedback doesn’t cross and every round is one you have agreed to. If you do turn it on, the app asks you to confirm first.
Let collaborators add projects and order
Some clients prefer to run their own listings: their assistant or listing coordinator sets up the property, uploads the photos and pays. For that, switch on Create & order for the collaborator in the Collaborators dialog. It is off by default, and you set it per person, so one collaborator can order while the others only review.
With Create & order on, the collaborator sees New Project in your folder name when they open the shared folder, and the drafts they are working on.
They choose photo-based virtual staging or Matterport 3D virtual staging, upload the photos or paste the Matterport link, and pick the services, the same steps you follow for your own projects. The new project goes straight into your folder.
When the order is ready, they pay in one of two ways:
- Checkout with their own card.
- Send to client to pay. We email a secure payment link to whoever is paying, for example the seller or the property manager. Work starts as soon as they pay, and until then the project shows that it is waiting for payment. For Matterport tours, the button is on the last step of the new project dialog.
For you as the account owner, nothing gets out of hand:
- The projects stay in your account, in your folder, and their cards show who added them.
- Prices follow your account, including any discount you have with us. Your credits and coupons are never used for a collaborator’s order, so you never pay for something you didn’t order.
- You get an email when a collaborator’s order is paid.
- Archiving projects and ordering stills from a tour stay with you.
Send to client to pay works for your own projects too: open a draft and click Send to client to pay next to Checkout.
Tips for working with clients
- One folder per client or building. It keeps access simple: invite the client once and every new project in their folder is shared automatically.
- Invite the person who signs off. Notes from the decision maker save a revision round.
- Give Create & order to the person who books the shoots. Usually that is one listing coordinator, not the whole team.
- Tidy up when a job ends. Remove collaborators from a folder you no longer share; their access ends straight away and your projects stay in your account.
Try it on your next project
Folders and collaborators are included with every roOomy account at no extra cost. Log in to the roOomy app to create your first folder, or see the pricing and order page to start a new project.
