PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.

Effective date: July 1st 2023

roOomy llc Virtual Staging Terms and Conditions


Welcome to roOomy.  

Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”).  If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at virtualstaging@rooomy.com

These Terms of Use (the “Terms”) are a binding contract between you and roOomy llc (“roOomy,” “we” and “us”).

You must agree to and accept all of the Terms, or you don’t have the right to use the Services.  Your using the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services.  These Terms include the provisions in this document, as well as those in the Privacy Policy.

1. Services and Deliverables.

1.1 In compliance with the conditions stipulated herein, roOomy LLC, hereinafter referred to as 'roOomy', commits to carry out the services outlined in the Agreement ("Services"). Furthermore, roOomy pledges to utilize reasonable commercial efforts to deliver the items described in the Agreement ("Deliverables"), adhering as closely as possible to the schedule detailed within the pertinent Agreement.

1.2 The Client acknowledges that the Deliverable(s) may be designed to work in tandem with certain Client products/technologies (as detailed in the relevant Agreement) and that the performance of roOomy is partly contingent on the Client's actions. Consequently, the Client will supply roOomy with the requested items and assistance in a timely manner, and any deadlines or timeframes relating to roOomy's performance will be adjusted appropriately to account for any delays due to changes in Client products or the Client's other actions.

1.3 If any delay or change on the part of the Client affects the economic feasibility of roOomy’s performance or significantly extends the timeframe for performance, roOomy has the right to terminate this Agreement by providing 30 days written notice. However, if during this notice period, the parties can agree on mutually acceptable changes to this Agreement, or the Client compensates roOomy in line with a proposal provided by roOomy, the termination can be averted.

1.4 Upon deeming a Deliverable complete, roOomy will forward it to the Client. The Deliverables function on a basis of acceptance, not approval, unless otherwise agreed upon by both parties. A rejection notice will only be considered valid if it provides a comprehensive explanation of any substantial failure of the Deliverable to meet the requirements stated in the pertinent Agreement, and does so in a way that enables roOomy to reproduce the issues.

If the Client rejects the Deliverable in line with the foregoing, roOomy will make reasonable commercial efforts to rectify the failures highlighted in the rejection notice, and the process will repeat until the Deliverable is accepted. However, if the Deliverable is rejected for the third time or any subsequent time, or if the corrections are not completed within 10 days of the initial rejection, roOomy reserves the right to terminate this Agreement by providing 30 days’ notice, unless acceptance is achieved during the notice period.

A Deliverable cannot be rejected due to a previously unreported failure that could reasonably have been discovered in a prior version of the Deliverable. If the failure identified by the Client resulted from something other than the Deliverable, the Client will be liable to pay roOomy for any related work done up to that point, at roOomy’s standard time and materials rates.

1.5 roOomy holds the authority to decide the timing, location, methods, details, and means of providing the Services. The Client consents to provide access to any facilities, personnel, and equipment necessary to facilitate roOomy’s provision of the Services. However, unless otherwise stated in the specific Agreement, roOomy is responsible for supplying the tools, expertise, and instrumentalities used in the project.

2. Compensation; Billing Procedures.

2.1 Client will pay roOomy for the Services in accordance with the relevant Agreement. Unless otherwise specifically agreed in the Agreement or Quotation, roOomy shall submit monthly invoices to the Client at the beginning of each month in accordance with the specified volumes within the relevant Agreement. Unless otherwise specifically agreed in the Agreement or Quotation, Client shall pay roOomy the fees set forth on such invoice within 15 days of the receipt of the invoice. Fees associated with the digital removal “Cleaning” of existing home furnishings from the provided imagery shall be added to the respective invoice(s). Late payments will bear interest at the rate of 1.5% per month, or, if lower, the maximum rate allowed by law.

2.2 As necessary, upon submission of a report detailing roOomy’s actual out-of-pocket expenses incurred in connection with the Services, Client shall reimburse roOomy for travel and other incidental expenses incurred in connection with the Services within 15 days of receipt of such report.

3. Confidential Information.

Each party shall keep confidential and not disclose to any third party or use (except as contemplated by this agreement), any non-public information obtained from the other party that is marked confidential (“Confidential Information”); provided, however, that neither party shall be prohibited from disclosing or using Confidential Information that: (i) is publicly available or becomes publicly available through no act or omission of the receiving party, (ii) is or has been disclosed to such party by a third party who is not under an obligation of confidentiality with respect thereto or (iii) is or has been independently developed by such party . A party may make disclosures required by law or court order provided such party uses diligent reasonable efforts to limit disclosure and to obtain confidential treatment or a protective order and allows the other party to participate in the proceeding. Each party acknowledges and agrees that, due to the unique nature of Confidential Information, there can be no adequate remedy at law for breach of this Section 3 and that such breach would cause irreparable harm to the non-breaching party; therefore, the non-breaching party shall be entitled to seek immediate injunctive relief in addition to whatever remedies it might have at law or under this Agreement.

4. Term/Termination.

4.1 This Agreement shall commence on the Effective Date and continue thereafter, unless terminated earlier as described in this Section 4.

4.2 If either party materially breaches this Agreement (including failure to make any payment hereunder), the other party may terminate this Agreement by giving the breaching party thirty (30) days written notice of such breach, unless the breach is cured within the notice period. Any such termination may be limited to one or more Statements of Work or Quotations (and, if the termination is for roOomy’s breach with respect to a specific Agreement, it must be so limited to the applicable Agreement), in which case, the consequences of termination will be limited to the subject matter of those Statements of Work or Quotations.

4.3 Upon termination of this Agreement, Client agrees to pay roOomy all amounts due or accrued as of the date of such termination. If roOomy terminates this Agreement due to a default by Client, Client shall immediately return to roOomy, and cease all further use of, all Underlying roOomy Technology (defined in section 6.1 below) and Deliverables and all copies of any documents, magnetically encoded materials, any software, drawings, flow charts, structure charts, and recording media and other materials furnished to Client that Client currently holds possession and maintains control over, or used by roOomy in rendering the Services for which full payment has not been made, and any assignment or license granted to Client under this Agreement for the same shall be revoked. Client agrees to reassign any rights granted by roOomy to Client relating to the same. Upon termination of this agreement for any reason, each party shall return to the other party or destroy (and so certify to the other party) any Confidential Information obtained from the other party (subject to the exceptions set forth in the immediately preceding sentence). Sections 2, 3, 4, 5.2, 6 and 7 shall survive any termination or expiration of this Agreement.

4.4 Upon termination of this Agreement, and upon request of the Client, roOomy agrees to return the on-hand deposit as outlined in Section 2.1 so long as there is no outstanding balance(s). In case of any outstanding balance(s), roOomy will offset the outstanding balance with the paid deposit(s) first.

5. Warranty and Disclaimer.

5.1 roOomy represents, warrants and agrees: (a) to perform the Services in a good and workmanlike manner; and (b) that for a period of sixty (60) days from delivery of the Deliverables, the Deliverables developed by roOomy will perform substantially in accordance with the applicable specifications therefor, provided that this warranty shall not apply to any Deliverable which is modified after delivery by roOomy; and (c) that the Deliverables shall not contain any code, programming instruction or set of instructions that are designed to damage, disable, impair, or interfere with or otherwise adversely affect computer programs, data files, or hardware of Client without the consent and intent of the computer user. Client’s sole remedy, and roOomy’s entire liability, for breach of the foregoing will be to either, at roOomy’s option and expense, repair the Deliverables to bring it substantially into conformance with the described warranty.

5.2 EXCEPT AS SET FORTH IN THIS SECTION 5, ROOOMY DISCLAIMS ALL WARRANTIES, IMPLIED OR EXPRESSED, INCLUDING WITHOUT LIMITATION ALL EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, AND THE STATED EXPRESS WARRANTIES, IF ANY, ARE IN LIEU OF ALL OTHER OBLIGATIONS AND PERFORMANCE LIABILITIES ARISING OUT OF OR IN CONNECTION WITH THE RENDERING OF THE SERVICES HEREUNDER. ROOOMY MAKES NO WARRANTY OF ANY KIND WITH RESPECT TO ANY THIRD PARTY MATERIALS, EVEN IF SUCH THIRD PARTY MATERIALS WERE RECOMMENDED BY ROOOMY, AND ROOOMY DOES NOT WARRANT THAT THE ROOOMY SOFTWARE OR DELIVERABLES ARE ERROR-FREE OR THAT THEIR USE WILL BE UNINTERRUPTED.

6. Ownership Rights/License.

6.1 As between the parties, roOomy hereby assigns to Client all rights, title and interest, in and to the Deliverables arising from performance of this Agreement, provided, however, that such assignment does not include any Underlying roOomy Technology (as that term is defined below). “Underlying roOomy Technology” shall mean (a) roOomy technology, methodologies and intellectual property anywhere in the world (including, without limitation, product(s), software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic)) existing at the Effective Date or otherwise arising outside of work under this Agreement; (b) any derivatives, improvements, enhancements or extensions of the foregoing conceived, reduced to practice, or developed during the term or in performance of this Agreement that are not uniquely applicable to the Client or that have general applicability in the art and (c) any intellectual property anywhere in the world relating to any of the foregoing. Subject to the terms and conditions of this Agreement, to the extent (if at all) any Underlying roOomy Technology is incorporated into the Deliverables, roOomy grants to Client a non-exclusive, non-transferable (except as provided in Section 7), royalty-free, perpetual, irrevocable, non-sublicensable, worldwide license to use the Underlying roOomy Technology solely in order to use the Deliverables as contemplated in this Agreement and only in connection with the Deliverables.

6.2 Client shall not (and shall not permit any third party to), directly or indirectly: (i) reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of any Deliverable (except to the extent applicable laws specifically prohibit such restriction); (ii) modify, translate, or create derivative works based on any Deliverable; (iii) copy, rent, lease, distribute, pledge, assign, or otherwise transfer or encumber rights to any Deliverable; (iv) remove or otherwise alter any proprietary notices or labels from any Deliverable, Third Party Materials or any portion thereof; (vi) use any Deliverable to build an application or product that is competitive with any roOomy product or service; or (viii) bypass any measures roOomy may use to prevent or restrict access to any Deliverable (or other accounts, computer systems or networks connected to the Underlying roOomy Technology).

7. General.

7.1 General Skills & Knowledge. Notwithstanding anything to the contrary in this Agreement, roOomy shall not be prohibited or enjoined at any time by Client from utilizing any “skills or knowledge of a general nature” acquired during the course of performing the Services specified under this Agreement. For purposes of this Agreement, “skills or knowledge of a general nature” shall include, without limitation, information publicly known or that could reasonably have been acquired in similar work performed for another Client.

7.2 Non-Solicitation of Personnel. During the term of this Agreement, and for a period of one (1) year thereafter, Client will not directly or indirectly solicit the employees of roOomy without the prior written consent of roOomy.

7.3 Publicity. Neither party shall issue a press release or other public statement regarding the relationship of the parties or this Agreement without the prior written consent of the other party. Notwithstanding the forgoing, Client agrees that roOomy may list Client as one of its clients in the roOomys’ marketing materials. Upon termination of the relationship between roOomy and Client, roOomy shall immediately remove any reference to Client in its marketing materials.

7.4 Excusable Delay. Neither party shall be liable to the other for any delay or failure to perform, which is due to causes beyond the reasonable control of said party, including, but not limited to, acts of God, acts of the public enemy, acts of any governmental authority in its sovereign capacity, fires, floods, power outages, hurricanes, earthquakes, epidemics, quarantine restrictions, strikes or other labor disputes and freight embargoes; provided, however, that failure to make any payments provided for herein shall not be excused for any of the foregoing reasons.

7.5 Relationship of Parties. For all purposes under this Agreement each party shall be and act as an independent contractor and shall not bind nor attempt to bind the other to any contract. roOomy will be solely responsible for its income taxes in connection with this Agreement and Client will be responsible for sales, use and similar taxes, if any.

7.6 Assignment. Neither party shall have the right to assign this Agreement to another party, except that either party may assign its rights and obligations to a successor to substantially all its relevant assets or business.

7.7 Governing Law, Venue. This Agreement and any dispute arising hereunder shall be governed by and construed in accordance with the laws of the State of Delaware, excluding its conflicts of law rules, and the parties consent to exclusive jurisdiction and venue in the state and federal courts located in San Francisco, California.

7.8 Limitation of Liability. NOTWITHSTANDING ANYTHING ELSE HEREIN, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE THEORY FOR ANY (A) SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES , OR (B) FOR ANY AMOUNT GREATER THAT THE AMOUNT ACTUALLY PAID (PLUS, IN THE CASE OF CLIENT, OWED) TO ROOOMY UNDER THIS AGREEMENT.

7.9 Export Control. Client agrees that it will comply with all applicable export control regulations with respect to the Deliverables.

7.10 Miscellaneous. The Terms and Conditions of this Agreement shall take precedence over and shall govern over any inconsistent or conflicting terms in the Agreement or purchase order (even if signed), unless and solely to the extent that the parties expressly state in a signed writing that they intend to override the Terms and Conditions. No waiver, change, or modification to this Agreement will be effective unless in writing signed by both parties. Any notices in connection with this Agreement will be in writing and sent by first class US mail, confirmed facsimile or major commercial rapid delivery courier service to the address specified on the cover sheet or such other address as may be properly specified by written notice hereunder. The parties acknowledge that each is entering into this Agreement solely on the basis of this Agreement and representations contained herein, and for its own purposes and not for the benefit of any third party. The parties agree that this Agreement may be signed by manual or facsimile signatures and in counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. In the event that any provision of this Agreement shall be determined to be illegal or unenforceable, that provision will be limited or eliminated so that this Agreement shall otherwise remain in full force and effect and enforceable.



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